Privacy policy

Latest revision 28th September 2021.

This privacy policy explains how we collect, use and disclose information about you when you use the services provided by Jimo SAS (“Jimo”, “we”, “us” or “our”) via usejimo.com and i.usejimo.com (the “Site”) (collectively, the “Service”).

Jimo SAS operates usejimo.com. It is Jimo's policy to respect your privacy regarding any information we may collect while operating our websites. Your privacy is very important to us. We do our best to not ask for personal information unless we truly need it and we do not share or store personal information with anyone except to comply with lawful requests by public authorities, including to meet national security or law enforcement requirements, develop our products, or protect our rights.

Website Visitors

Like most website operators, Jimo collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Jimo's purpose in collecting non-personally identifying information is to better understand how Jimo's visitors use its website. From time to time, Jimo may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Jimo also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Jimo only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Jimo choose to interact with Jimo in ways that require Jimo to gather personally-identifying information. The amount and type of information that Jimo gathers depends on the nature of the interaction. For example, we ask visitors who sign up to provide a username and email address. Those who engage in transactions with Jimo are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, Jimo collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Jimo. Jimo does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Personal Data collection

Jimo may collect Personal Data for the purpose of providing the Services to Customer.

The Personal Data processed concern the following type and categories, including any special categories of data:

  • Date and time when Jimo script is loaded
  • Preferred language used to access Jimo
  • Referring url and domain
Protection of Certain Personally-Identifying Information

Jimo SAS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Jimo SAS behalf or to provide services available at Jimo SAS website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Jimo SAS websites, you consent to the transfer of such information to them.

Jimo SAS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Jimo SAS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Jimo SAS believes in good faith that disclosure is reasonably necessary to protect the property or rights of Jimo SAS, third parties or the public at large.

If you are a registered user of a Jimo website and have supplied your email address, Jimo may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Jimo and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Jimo SAS takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Jimo uses cookies to help Jimo identify and track visitors, their usage of Jimo website, and their website access preferences. Jimo visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Jimo's websites, with the drawback that certain features of Jimo’s websites may not function properly without the aid of cookies.

Right to be Forgotten

We have also added the user’s right to be forgotten/have data erased. You can delete your account at https://i.usejimo.com/settings/profile. You can contact use for further demands at support@usejimo.com.

Use of Third Party providers

We use a select number of trusted Third Party providers to help us provide Services to You. We only share information with the Third Party that is required for the service they are offering and contractually bind these providers to keep any information We share with them as confidential and to be used only for particular purposes. For example, amongst others, We have providers that process Our credit card transactions. Similarly, it may be necessary to share Your personal information or part of it, with Amazon Web Services which stores the information within their servers located in Europe, solely related to the storage facilities. By using Jimo, You explicitly consent to, and authorize us to sub-contract in this manner.

Promotional Communications

You may opt out of receiving promotional emails or text messages from Jimo by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Data Processing Agreement

Prior to using Jimo our Data Processing Agreement should be requested and signed by the company or organization integrating Jimo (“Controller”). The Controller should send an email to [support@usejimo.com](mailto:support@usejimo.com) requesting the Data Processing Agreement, fill out and return a signed copy. Jimo SAS will return a signed copy within 10 days of receiving the Data Processing Agreement completed by the Controller.

Data Processing Agreement

Prior to using Jimo our Data Processing Agreement should be requested and signed by the company or organization integrating Jimo (“Controller”). The Controller should send an email to [support@usejimo.com](mailto:support@usejimo.com) requesting the Data Processing Agreement, fill out and return a signed copy. Jimo SAS will return a signed copy within 10 days of receiving the Data Processing Agreement completed by the Controller.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@usejimo.com.

Privacy Policy Changes

Although most changes are likely to be minor, Jimo SAS may change its Privacy Policy from time to time, and in Jimo SAS sole discretion. Jimo SAS encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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